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Frequently Asked Questions

What is Kia Leasing ?

Which cities is Kia Leasing available in?

What car models are available for lease?

All variants of Kia Sonet, Syros, Carens and Seltos

What are the tenor and mileage options available

Customer can choose from the available tenure options of 24,36,48 and 60 Months and mileage option of 10000 kms, 15000kms and 20,000 kms per annum. The monthly lease rent will vary based on usage period and mileage option selected

What is included in Maintenance and Value added Service?*

  • Schedule Maintenance Services as per manufacturer specification.
  • Breakdown Maintenance – covers any maintenance required due to any mechanical issues in the vehicle.
  • One set of Tyre (4) and Battery (1) will be provided during the entire lease period.*
  • Pick up and drop services for maintenance purposes.
  • 24 hours Preffered leasing partner Helpline number.
  • Accident Repair claim facilitation.

Applicable for all leases which are of 36,48 and 60 months tenure.

Will this be a brand new car?

Preffered leasing partner shall procure a brand new car based on variant and color selected by customer. Such delivery will be done from the dealership of Kia. The process of delivery will be similar to any new car delivery from Dealership.

Whose name will the car be registered in?

The car will be registered in the name of customer / User with the Hypothecation of Preffered leasing partner. The Insurance copy will be in the name of the Customer with Preffered leasing partner as Loss Payee.

What will be the registration category of the car?

Private registration with white plate

What accessories will I get along with the car?

The car will come fitted with all standard accessories provided by manufacturer for the particular model and variant selected by customer.

What do I need to pay to get the car?

Processing Fee + Security Deposit (Equivalent to one month Lease Rental) + First Lease Rental

When will be the payment cycle of monthly fee?

The monthly rental will start from the 1st of following month of the delivery of the car and future rentals is payable on 1st of every subsequent month. Proportionate rental will be charged from the day car is delivered till first of the following month. Rental payment will be made through ECS/PDC

How will payment work?

The payments for the full period of lease will be through ECS which will be an automatic debit mechanism to your bank account.

Who will pay for tolls, parking, inter-state taxes, fuel and traffic violation fines ?

Customer has to pay all required toll, parking charges, PUC's, fines which are mandated by governing authorities and tyre punctures. All these are not covered in the contract

Are there any restrictions to where I can travel?

The vehicle is to driven within the location where it is delivered, however if the customer wants to drive within the state or outside the state, prior intimation to Preffered leasing partner is required.

Are there any restrictions on what can I use the car for?

You can use the car for all the normal requirements. Abnormal usage (e.g., speed racing, stunt driving, towing/pushing/propelling, usage for transportation of goods or people on commercial basis, transportation of large/heavy/hazardous items) is not allowed.

Is there limit on Kms driven?

Kilometers driven shall be dependent on the mileage options selected at time inception. Incase there is usage over the agreed kilometers, Extra kilometer charge will apply

Can I buy my own insurance?

Insurance for full period of Lease is covered in your rentals. Preffered leasing partner will take the yearly Insurance and share the policy document with you.

What condition do I need to return the car in?

The Vehicle has to be returned on/before the closure date of lease. The Vehicle has to be returned in good order and condition, normal wear and tear accepted. The vehicle return should include:

  • Original RC book.
  • all Manuals including Service booklets as was available ta the time of Delivery
  • Original Insurance Policy document
  • Valid PUC
  • 2 sets of Keys as was given at time of delivery.

On return the vehicle will be inspected and charges levied for :

  • damages to the car which are beyond good order and condition.
  • missing parts and accessories
  • missing documents
  • replaced part which was not part of the original fitment at time of delivery.
  • damages to upholstery (torn / fabric discoloration)
  • Extra kms driven
  • damaged caused for removing of any part

Can I terminate the leasing after Lock in Period ?

Yes, You can terminate the leasing and Surrender Vehicle after Lock in Period by giving advance written notice of 30 days with minimal termination charges

Can I acquire the car from you after some months of use?

Yes, you can buy the vehicle at the market value.

How do I get started with leasing ?

You can start your leasing online via Kia app. Certain basic details will need to be fed in the online leasing application form.

Am I eligible?

Yes,if you have a valid driving license & PAN card. Eligibility is determined by a number of different risk factors. Credit factors are also considered. We do accept joint applications where both applicants will need to qualify for the leasing.

What are the documents required to start the leasing?

  • Application Form
  • Color Photo
  • Pan Card Copy
  • KYC Document
    -1. Photo Identity Proof
    2. Address Proof
  • Income Document
  • Last 4 Months Bank Statements KYC and Financial documents will be required as per the profile of applicant.Original documents will be verified and the TAT for eligibility criteria will be 5 working days

How long will it take to get the car?

For brand new car: In most cases, we expect it to take around 10-15 days, from the payment of Security deposit to the delivery of the car. However, as a bulk buyer of cars, we will do our best to accelerate the process.

Do I need to be physically present for taking the delivery?

Yes, the person whose driving license and ID proof was provided to us (while placing the booking) needs to be present for delivery. A checklist for the car needs to be signed at the time of taking the delivery of the car.

What are the various modes of payments which I can use to pay the monthly rentals?

NACH

What do I need to pay to get the car?

Token Money + Security Deposit + First leasing Fee on pro rata basis while subsequent to start from first of every month. The Leasing Fee is inclusive of Goods & Services Tax (GST) and/ or such other indirect taxes and cesses

How will payment work?

We will set up an automatic debit mechanism on your bank account - this automatic debit will happen only as long as you are using the car. We will cancel the automatic debit once you return the car.

What are the charges in case of damages?

There are no charges in case of damages unless there is a case of negligient driving .

What is neglgient driving?

Any case which insurance company rejects to pay for damages for irreponsible drving comes under negligient drving. E.g drink & drive , minor drving, driving without licencse at the time of mishap.

What about the insurance & disallowance ?

Insurance & filing charges of the vehicle will be done by leasing partner, the charges are included in the leasing fee

Who will pay for tolls, parking, inter-state taxes ?

All toll,parkings and interstate taxes will be borne by the Subscriber. Fastag for the vehicle will be procurred by the service provider. But recharge of Fastag to be done by the subscriber.

What is neglgient driving?

Any case which insurance company rejects to pay for damages for irreponsible drving comes under negligient drving. E.g drink & drive , minor drving, driving without licencse at the time of mishap.

Can I share my car with someone and split costs ?

Yes, of course! Please treat it as your own car. But please remember that you will continue being liable for the car (and all associated incidents) even when someone else is driving it. Also, this excludes commercial usage of car (e.g., using it as a taxicab, or sub-renting it), which is not allowed.Pl refer Agreement for terms of Usage of Car

Is there limit on Kms driven?

Your leasing comes with aggregate of 10000 KM/15000Km/20000 Km Per Annum,accumulated kms for the tenure subscribed .For any extra kms driven beyond the accumulated kms, Rs.7 /- per km would be chargeable

Who will take care of the maintenance of car?

Leasing will take care of the maintenance of the car provided there is no negligence in usage of Vehicle except in the case of negligence driving.

What is included in maintenance?

All maintenance which is part of regular wear and tear and anything arising out of non negligent driving

Whether the pick and drop will be provided for periodic servicing?

Pick and drop facility depends on the availability of driver to pick & drop within city prescribed limit.

What to do if the car breaks down or meets with an accident ?

We wish you drive safe and never have to go through this! However, in that unfortunate event,please notify us immediately and we will guide you through the entire process. We will coordinate with the road-side assistance and insurance. Unless unavoidable, please do not leave the place of the accident until proper support has arrived. You may be required to file/sign formality documents associated with the accident

What if, I am required to carry out repairs to the Vehicle because the Vehicle is outside or far awary from the City in which I have taken Vehicle from you?

In such case you can have the Vehicle repaired from manufactuer authorised workshop and pay the bills of repairs but make sure bills is issued in the name of leasing partner. You need to submit the original invoice to our representative. We will verify the authenticity of invoice and repairs and if found in order, we will reimburse the cost incurred by you within 7 days of receipt of invoice

Will leasing partner provide roadside assistance too?

One Roadside Assistance per year will be provided. After that customer needs to pay for the services

What am I suppose to do in case of Accident involving thirs party damaage or bodily injury to third person or causing death of third person?

You shall, within 48 hours, notify leasing partner of the occurrence of accident of the Vehicle with details thereof and lodge a complaint/first information report with the nearest police station. In case of an accident involving damage to the Vehicle or third party property damage or involving bodily injury to third person, You shall furnish to leasing partner following details and shall, if required, appear before the Court or any other authority to give evidence thereof:

  • Date, time, and place of accident;
  • The license plate numbers of any other vehicles involved, their make and year, their identification number (serial number), and the insurance certificate's number (with name, address and phone number of the insurance agent);
  • The names, addresses, and driver's license numbers of the persons involved in the incident;
  • The name, address, and driver's license number of the owner of the vehicle (if he or she is not the driver);
  • The name, addresses, and phone number of witnesses, passengers, and any other involved persons;
  • Circumstances of the accident describing immediate surrounding environment and the Vehicle position prior to the accident; and
  • A police report is required regardless of liability or fault. I shall specify in My detailed written complaint to the police the actual facts only. I shall ensure that such complaint shall not contain any discrepancy, inconsistencies or distortions from actual facts as the same would be detrimental to a valid insurance or other claim by leasing partner. Any loss occasioned to leasing partner due to a discrepant, inconsistent or distorted complaint by Me shall be borne by Me 20.1.5 I shall, within 48 hours, notify leasing partner of the occurrence of accident of the Vehicle with details thereof and lodge a complaint/first information report with the nearest police station. In case of an accident involving damage to the Vehicle or third party property damage or involving bodily injury to third person, I shall furnish to leasing partner following details and shall, if required, appear before the Court or any other authority to give evidence thereof:

What happens in case the car gets stolen

You shall immediately notify leasing partner via email, of the occurrence of theft of the Vehicle with details thereof and lodge a complaint/first information report with the nearest police station. Your liability incase of theft would be the difference between the Book value and insurance settlement amount or entire Book Value due to negligence

What condition do I need to return the car in?

Normal wear and tear is acceptable. Anything over and above would be chargeable and Leasing partner/Kia Dealer decision will be final